Information We Collect

We collect information you provide directly to us, including when you fill out our contact form, schedule an appointment, or communicate with our team. This may include your name, email address, phone number, and the content of your messages.

We do not collect protected health information (PHI) through our website. All clinical information is handled through our secure Athenahealth patient portal, which operates under its own HIPAA-compliant privacy practices.

How We Use Your Information

We use the information we collect to: — Respond to your inquiries and messages — Schedule and manage appointments — Send appointment confirmations and follow-up communications — Improve our website and services — Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

Email Communications

When you submit our contact form, you may receive an automated confirmation email acknowledging receipt of your inquiry. We may also follow up via email to respond to your message. You may opt out of non-essential communications at any time by contacting us directly.

Third-Party Services

Our website uses the following third-party services:

— Athenahealth: For patient portal, appointment scheduling, billing, and clinical record management. Athenahealth's own privacy policy governs the handling of information submitted through their platform.

— Resend: For processing contact form submissions and delivering email communications. Resend processes email data in accordance with their privacy policy.

— Vercel: For website hosting and delivery. Vercel may collect standard web analytics data such as IP addresses and browser information.

— Google Fonts: For typography. Google may collect limited data when fonts are loaded.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. These are standard technical cookies used for site functionality. We do not use cookies for advertising or cross-site tracking purposes.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of transmission over the internet is 100% secure. We encourage you to avoid submitting sensitive health information through our general contact form and to use the secure Athenahealth patient portal for all clinical communications.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

The Marche Method 4758 Woodmere Blvd, Suite J, Montgomery, AL 334-223-4858 Themarchemethod@gmail.com